Hotel Accessibility

At Concorde Hotel New York, we are always striving to be accommodating to all of our guests, especially those with special needs. Below, you will find some information about the accessibility of our hotel.

Should you have any issues at all navigating our website or finding the information that you need, please do email us at reservations@concordehotelnewyork.com or call us directly at 212-355-2755. We would be happy to help you in any way that we can.


Website Accessbility

The Concorde Hotel New York strives to provide an excellent experience for all our guests. We are committed to maintaining compliance with the Website Content Accessibility Guidelines 2.0 (WCAG 2.0). If you have questions or would like to report an issue relating to the accessibility of this website, please email guestservice@concordehotelnewyork.com.


Hotel Accessibility

The property is ADA compliant in accordance with the 2010 Standards including the Title III Regulations at 28 CFR Part 36, subpart D; and the 2004 ADAAG at 30 CFR part 1191, appendicies B and D.

The following is an overview of our on-site accessibility features.

The building main entrance door provides a 32 inch” clear opening width.

The route to the registration desk is unobstructed and accessible from the main entrance, elevator and guest rooms. Hotel staff provide equivalent facilitation (Concierge check-in) for  guests who use wheelchairs and others that are unable to reach the high counter at the registration desk.

Accessible suites and all accommodations can be reached via an unobstructed route from the registration desk, by taking the elevator.

The elevator doors provide a 32 inch” opening and the elevator has braille instructions. There is an unobstructed route from the entrance door and the registration desk to the elevators.

Standards Suite entrance and bathroom doors provide a clear opening width of 32 inches”.

Please note that unless specified, the property’s standard suites and suite bathrooms are not equipped with accessible features.

The property has 7 Accessible rooms and suites. These rooms are held for guests with mobility impairments, including guests who use wheelchairs.

ACCESSIBLE SUITE FEATURES:

Accessible suite entrance doors and bathroom doors provide a clear opening width of greater than 32 inches”.

  • Roll in shower, transfer shower, or bathtub
  • Grab bars at toilet and bathing fixtures
  • Sinks that allow a wheelchair to make a forward approach.
  • Flashing light for smoke alarm
  • TTY capabilities
  • Lowered safety box
  • Communication features
  • Room furnishings are wheelchair accessible and usable – Door/Drawer pulls, closet shelving/rod height

To reserve an accessible suite please call 212.355.2755 or email reservations@concordehotelnewyork.com for assistance. Our staff  are standing by to assist you.

The Courtyard is wheelchair accessible. There is an unobstructed route to the Courtyard from the main entrance & Lobby and the guest rooms via an elevator.

The Lounge entrance door is accessible, with a width greater than 32”. There is an unobstructed route to the Lounge from the main entrance, registration desk and guest rooms via the elevator.

The Fitness Center entrance door is accessible, with a width greater than 32”. There is an unobstructed route to the Fitness Center from the main entrance, registration desk and guest rooms via an elevator.

The Business Center entrance door is accessible, with a width greater than 32”. There is an unobstructed route to the Business Center from the main entrance, registration desk and guest rooms via an elevator.

The Registration  Desk does not have a surface that can be reached by guests who use wheelchairs. However, hotel staff provide equivalent facilitation to guests who use wheelchairs and others that are unable to reach the high counter at the Concierge desk. The route to the Concierge desk is unobstructed and accessible from the main entrance, elevator and guest rooms.

The property is equipped with visual smoke detectors for the hearing impaired. Staff is available to assist the sight impaired.

An accessible & usable Pubic Toilet is available for guests who use wheelchairs at the Lobby and can be reached via an unobstructed route from the Hotel’s entrance door, Registration Desk and elevators.

Service animals are welcome at The Concorde Hotel New York.


Additional Accessibility Information

If you have any questions about our hotel's ability to service your needs specifically, please call our front desk at 212-355-2755 or email our reservations team at reservations@concordehotelnewyork.com and our staff would be happy to address your specific needs.